The Cohere Podcast: Episode 3 – The Role of AI in Online Communities and Networks with Venessa Paech

It’s human nature to seek connection, meaning, and knowledge through community. Thanks to the smartphones in our pockets (and the near-global access to broadband – see our previous episode), “community” now is very much a digital construct, and the way we find and participate in such gathering places is radically changing. 

As online communities and human networks have evolved, algorithms have played an increasingly prominent role in the experience, from offering rudimentary personalization to shaping and segmenting entire communities. In the future, AI and related technologies will become central to our shared digital and real-world experiences. 

In this episode of the Cohere Podcast, Venessa Paech and I discuss the future role of AI in online communities – both the tremendous opportunities and potential threats AI & related technologies pose.

The Cohere Podcast: Episode 3 – Venessa Paech

In this episode, Venessa and I discuss:

  • AI in the context of the digital community experience – 21:15
  • The specific ways AI can enhance community experience – 33:54
  • Potential risks of emerging technologies – 39:37
  • Machine culture – 43:30
  • Advice for organizations as they began to prepare for the changes that out AI will bring to community experiences – 46:59

Guest Bio

Venessa is a co-founder of the Australian Community Managers Network, a PhD candidate studying the intersection of AI and community, and a global authority on communities and community management. She has led Community for realestate.com.au, Lonely Planet, Envato and Australia Post among others.

She founded the Australian Community Manager Roundtables (ACM) in 2009, and created Swarm in 2011 with Alison Michalk.

She also runs the annual Australian Community Manager Career Survey and with ACM, authored the first code of ethics for the region. 

Find Venessa on the web at Australian Community Managers Network, her website VanessaPaech.com, and on Twitter @VenessaPaech.

Sources Discussed

The Cohere Podcast is part of the Cohere Project. If you know someone that you think would be a great guest, or if you are interested in learning more about the Cohere Project, please send me a message.

The Cohere Podcast: Episode 2 – Navigating the Global Broadband Internet’s Opportunities & Vulnerabilities with Jim Cashel

Over the past 25 years, the Internet has become a central part of our everyday lives. Even so, there are still over three billion people in the world who don’t have access to broadband internet. Thanks to a combination of new technologies, this will change rapidly over the next 5 years. This change will open a wide range of potential opportunities and vulnerabilities as the Internet experiences its largest, and final, population boom. In this episode, Jim and I discuss key aspects of the Great Connecting, including ways to prepare for, and participate in, this transformative event.

The Cohere Podcast: Episode 2 – Jim Cashel
  • The technologies that will allow the parts of the world who don’t have internet currently to have it in the next two to three years – 5:59
  • What potential benefits and vulnerabilities the internet will bring to areas that previously didn’t have it – 10:33
  • Why the benefits of the internet and social platforms outweigh the negatives – 20:53
  • How companies can prepare for and participate in this great connection – 25:01
  • What roles AI will play in this future state of connectivity – 30:02

Guest Bio

Jim Cashel is the co-founder and chairman of Forum One Communications. As Forum One’s Chairman, he works with the senior management team on strategic and leadership issues, helping to support a continuing mission of applying new and promising technologies to address societal problems of importance. He has a bachelor’s degree in human biology from Stanford, a master’s degree from Harvard’s Kennedy School, and a medical degree from Harvard Medical.  In 2018-2019 Jim was a Visiting Fellow at the Harvard Kennedy Shorenstein Center on Media, Politics and Public Policy. He also recently published the book The Great Connecting: The Emergence of Global Broadband and How That Changes Everything.

Find Jim on Twitter @cashel as well as at ForumOne.com.

Sources
The Great Connecting: The Emergence of Global Broadband and How That Changes Everything by Jim Cashel

The Cohere Podcast: Episode 1 – Exponential Technologies and Online Communities with Kent Langley, CSO of OpenExO

Welcome to the inaugural episode of the Cohere Podcast! I’m very excited to bring you this discussion about the effects of exponential technologies with my good friend Kent Langley, CSO of OpenExO.

Broadband and wireless Internet connectivity are now commonplace in the developed world, but this wasn’t always the case. At the beginning of the 21st century, just over 300 million people (roughly 5% of the globe )had Internet access. The number of participants, and the type of participation has evolved rapidly over the last 20 years.

In today’s episode, OpenExO’s Chief Science Officer Kent Langley and I discuss this evolution in three eras:
1. The Dawn of the Internet & PCs,
2. The Introduction of the Web 2.0 & Mobile,
3. The Rise of Exponential Technologies – the Exponential Now.

We explore what each of previous eras looked like, and what we can expect from the global human network as we move forward.

The Cohere Podcast: Episode 1 – Kent Langley

Overview
In this episode, Kent Langley and I discuss:

  • When the commercial internet gained mass adoption- 7:00
  • Evolution of web technology and community platforms – 14:52
  • Understanding exponential technologies and the concept of exponential organizations – 18:53
  • The role AI (and related technologies) will play in the global human network – 26:19

Sources

Main resource mentioned in this episode:

Books mentioned in this episode:

Software mentioned in this episode: 

Other resources mentioned in this episode:

Guest Bio
Kent Langley is a leader and technology visionary with a background in Technology Operations, Cloud Computing, AI, Exponential Organizations, Data Science, and Blockchain. He works on projects that educate, feed, clothe, and empower people as the co-founder of OpenExO Inc., and as a six-year faculty member at Singularity University. 

To find Kent on the web, visit his website KentLangley.com and follow him on LinkedIn, Twitter, and Facebook.