Announcing The Community AI Framework
A working map for community leaders and the executives they work with.
Community is becoming an ingredient that shows up everywhere your customer experience is delivered, not a destination members go to.
The Framework. Seven strategic domains, twenty functional areas, with use cases, stakeholder maps, technologies, and an honest maturity assessment for each.
The Companion Opportunity Canvas. A three-step worksheet that takes you from map to move in a single sitting.
There is harvestable value in a thriving, living, breathing community–value there for virtually everyone, from past employees to potential customers. We’re out to help unleash the power of people, businesses, and brands to move the world forward.
REAL TALK ABOUT REAL RESULTS.